Privacy Policy
Effective Date: 25 September 2026
Agile N2N, Inc. (“we,” “our,” or “us”) provides professional IT consulting, technical support, and managed services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal and professional information when you visit our website, engage our firm, or use our Services.
1. Information We Collect
Because we primarily serve business clients, we collect information necessary to establish contracts, manage projects, and secure systems.
- Business Contact Data: Names, job titles, business email addresses, phone numbers, and physical office addresses of your employee contacts.
- Service & Technical Data: IP addresses, network logs, system configurations, software inventories, and device information required to perform IT assessments, troubleshooting, or managed services.
- Payment Information: Billing addresses, bank details, or credit card information processed securely for invoicing and service retainers.
- Website Usage: Information collected automatically when you visit our site, such as browser type, pages viewed, and referral links via cookies.
2. How We Use Your Information
We use your information strictly to deliver high-quality IT services and manage our business relationships. This includes:
- Providing IT consulting, network monitoring, cybersecurity services, and technical support.
- Managing customer accounts, sending invoices, and processing payments.
- Communicating project updates, system alerts, or critical security advisories.
- Improving our service offerings and troubleshooting website performance.
- Complying with legal obligations or protecting against unauthorized network access.
3. Client System Access & Confidentiality
In the course of providing IT consulting, our consultants may have access to your internal networks, servers, or corporate data.
- Confidentiality: We treat all client business data as strictly confidential. We do not access, view, or modify your data unless it is strictly necessary to perform the requested IT services.
- Data Handling: Our handling of data is strictly governed by the individual Master Services Agreement (MSA) and any required Regulatory Addenda (e.g., HIPAA) executed with each client.
- No Data Harvesting: We do not mine, scrape, or extract data from your systems for our own commercial use or for third-party monetization.
4. Sharing Your Information
We do not sell your personal or business data. We only share information with third parties in the following limited circumstances:
- Vendor Partners: With your consent, we may share information with trusted hardware or software vendors (e.g., Microsoft, AWS, Cisco) to provision licenses or register warranties on your behalf.
- Service Providers: With secure third parties who help us run our business, such as cloud storage providers, billing systems, or professional CRM tools.
- Legal Compliance: If required by law, subpoena, or to protect the safety and security of our business, clients, or the public.
5. Data Security
Security is core to our business. We implement industry-standard physical, technical, and administrative controls—including network firewalls, multi-factor authentication (MFA), encryption at rest and in transit, and strict access logging—to safeguard both our data and your system information.
6. Your Rights and Choices
You and your employees have the right to:
- Review, update, or correct your business contact information.
- Opt-out of any marketing newsletters or promotional updates by contacting the Compliance Contact.
- Request details on how we store and manage your technical account data.
7. Contact Us
Contact us for questions regarding this Privacy Policy or our data handling practices. AgileN2N’s Data Privacy Policy will be reviewed and updated periodically based on business, regulatory, client, and operational requirements.
Please contact our privacy team:
- Compliance Contact: Shashi Singh / President
- By email: ssingh@agilen2n.com
- By mail: 4200 Cantera Dr. Suite #203 Warrenville, IL 60555